Payment Policy

To offer our customers flexibility and convenience, we accept a variety of secure payment methods:

• Visa
• MasterCard
• American Express
• JCB

These payment methods are widely accepted, ensuring that your shopping experience is easy, secure, and convenient. Whether you choose to use a debit or credit card, rest assured that we provide the most reliable options available.

Payment Processing:

We take your financial security seriously and have implemented advanced technologies to ensure that your personal and payment details are fully protected. All payments are processed through our state-of-the-art payment gateway, which uses industry-standard encryption protocols, including Secure Socket Layer (SSL), to safeguard your sensitive information.

• Verification:
  Once you place an order and proceed to payment, we verify the transaction with your card issuer or payment provider to ensure the payment is authorized. Only upon receiving and confirming full payment will we proceed with processing and shipping your order.

• Payment Declined:
  In the event that your payment is declined, your order will remain in a pending state until the issue is resolved. If you encounter such an issue, we kindly recommend contacting your financial institution to verify the transaction or trying an alternative payment method.

• Order Confirmation:
  After successful payment, you will receive an order confirmation email detailing your purchase. If you do not receive this email within a few minutes of completing the transaction, please check your spam folder or contact us for assistance.

Pricing and Taxes:

• Prices in USD:
  All prices displayed on our website are listed in U.S. Dollars (USD) and reflect the latest pricing for our products. While we strive to keep our pricing consistent, please note that prices are subject to change due to market fluctuations, promotions, or other factors. We always ensure that updated prices are visible on our site prior to checkout.

• Sales Tax:
  At checkout, the applicable sales tax will be calculated based on your shipping address, in accordance with local tax regulations. The amount of tax varies depending on the country, state, or municipality to which your order is being shipped.

• Currency and International Orders:
  While our prices are in USD, if you're shopping from outside the United States, your financial institution or payment provider may apply foreign transaction or currency conversion fees. These fees are set by your payment provider and may vary depending on your location.

Payment-Related Inquiries:

We understand that payment issues can sometimes arise, and we want to make sure you receive prompt assistance. Whether you have questions about your transaction or need help resolving an issue, our customer support team is available to assist you.

• Email:
  For any inquiries or clarifications regarding your payment, feel free to contact us at [email protected]. We aim to respond to all emails as quickly as possible, typically within 24 hours during business days.

• Phone:
  If you prefer to speak with a customer service representative, please call us at +1 826-206-9794. Our team is available during our regular business hours and is happy to help with any payment-related concerns.

• Address:
  For mail correspondence, please send to:1620 Normantown Rd Naperville, IL 60564 United States

Refunds and Cancellations:

• Cancellation Requests:
  Once payment is processed, we begin preparing your order for shipment. However, if you need to cancel or change your order, please contact us as soon as possible. If the order has not yet been shipped, we will make every effort to accommodate your request.

• Refunds:
  If you are dissatisfied with your purchase or encounter any issues with your order, we have a Return and Refund Policy in place. Once a return is processed, your refund will be issued to the original payment method.

Security and Privacy:

Your privacy and security are of the utmost importance to us. We take all necessary precautions to protect your payment information, including encryption technology and compliance with industry standards. By choosing to shop with us, you can trust that your sensitive data will be handled with the highest levels of security.

We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your card information remains confidential throughout the payment process. Additionally, we do not store your payment details beyond what is necessary for processing and completing your transaction.

Final Thoughts:

We deeply value the trust you place in Valueseruys. Our mission is to provide you with a smooth, secure, and reliable shopping experience from the moment you browse our products to the delivery of your order. By offering a variety of payment methods, transparent pricing, and responsive customer service, we aim to make your experience as seamless as possible.

If you ever need assistance with a payment issue or have any questions about our payment policy, please do not hesitate to reach out to us. Our friendly and knowledgeable support team is here to help.

Thank you for choosing to shop with Valueseruys, and we look forward to serving you!