Shipping Policy

At Valueseruys, we are dedicated to ensuring that your orders are delivered promptly and safely. We understand how important it is for you to receive your items in a timely manner, and we take every step to ensure that your shopping experience is seamless. Below are the details regarding our shipping options, order processing, and other important shipping-related information.

1. Shipping Options

We offer two types of shipping options to suit your needs: Standard Shipping and Expedited Shipping. Each option is designed to provide you with flexibility depending on how soon you want your order delivered.

Standard Shipping

• Shipping Fee:
  • $10.00 for orders between $0.00 - $60.00.
• Free Shipping:
  • Available on orders over $60.00.
• Estimated Delivery Time:
  • Typically arrives within 7 to 15 business days after your order has been processed.
• Delivery Speed:
  • This is our most economical shipping option, and while delivery time may vary based on factors such as your location, we ensure that your order is handled with care and attention to detail.

Expedited Shipping

• Shipping Fee:
  • $20.00 for faster delivery.
• Estimated Delivery Time:
  • Delivered within 3 to 7 business days after your order has been processed.
• Delivery Speed:
  • Expedited shipping offers a quicker delivery time for those who need their items faster. It is perfect for last-minute orders or for customers who prefer a quicker turnaround.

Both of these shipping options ensure that your items are handled securely, and we use trusted carriers to get your items to you on time. However, please note that the exact delivery time may vary depending on factors like your location, weather conditions, and carrier availability.

2. Order Processing

Once you place an order with us, we start working right away to ensure that your items are delivered as soon as possible. The following details outline the order processing timeline:

• Order Processing Time:

  • We process all orders within 1 to 2 business days after payment verification. During this time, we carefully prepare your order for shipment, ensuring all items are in stock and properly packed.

• Order Confirmation:

  • Once your order is placed, you will receive an order confirmation email with your order details and an estimated delivery time. Please check your email for this confirmation to ensure that all details are correct.

• Shipment Notification:

  • After your order is dispatched, you will receive an email notification with your tracking information. This email will include a tracking number that you can use to track your package as it makes its way to you.
  • You can track your order by visiting the carrier’s website and entering the tracking number provided in the email.

• Tracking Information:

  • You will have access to the status of your order at all times. If there are any delays or issues with your order, we will promptly inform you via email and provide alternative solutions.

3. Shipping Limitations

We want to make sure your order reaches you, but there are a few shipping limitations to be aware of:

• Domestic Shipping Only:

  • At this time, we only ship within the contiguous United States. Unfortunately, we do not offer international shipping or shipping to U.S. territories, Alaska, or Hawaii.

• Shipping Carrier Delays:

  • While we do our best to ensure timely delivery, please note that external factors such as weather conditions, holidays, or shipping carrier issues can cause delays. We recommend checking the tracking information for updates on your package’s progress.

• Package Safety and Security:

  • We take great care in ensuring that your items are packed securely. However, once the package has been handed over to the carrier, we are not responsible for any damage, loss, or theft during transit. If any issues arise, we encourage you to reach out to the carrier directly using the tracking information provided.

4. Need Help?

We understand that sometimes you may have questions or need further assistance regarding your order or shipping. We are here to help!

If you have any questions, need additional information, or require assistance with your order, feel free to get in touch with our customer support team. We are happy to assist you with any concerns or issues you may encounter. Here’s how you can reach us:

• Email Us:
  Send us an email at [email protected] for any inquiries or support requests. We aim to respond to all emails within 24-48 hours on business days.

• Call Us:
  If you prefer to speak with someone directly, you can reach us at our customer service number:
  +1 826-206-9794. Our team is available to assist you during business hours, Monday to Friday from 9:00 AM to 6:00 PM (CST).

• Visit Us:
  If you are in the area and prefer to speak in person, you can visit us at:1620 Normantown Rd Naperville, IL 60564 United States

  • Please call ahead to ensure someone is available to assist you in person.

We are dedicated to making your shopping experience as smooth as possible and are here to assist you every step of the way!

5. Why Choose Valueseruys?

We strive to offer not only quality products but also a seamless shopping experience from the moment you place your order until it arrives at your door. Here are a few reasons why you should shop with us:

• Reliable Shipping:
  We offer both standard and expedited shipping options, so you can choose the one that fits your timeline and budget.
• Customer Support:
  Our team is committed to providing excellent customer service. If you ever need assistance, we are just a phone call or email away.
• Track Your Order:
  With tracking information sent directly to your inbox, you can keep an eye on your package’s progress from dispatch to delivery.
• Free Shipping on Orders Over $60:
  Take advantage of our free shipping offer for orders over $60. It’s a great way to save money while shopping for your favorite products.

6. Final Thoughts

We at Valueseruys want to make sure you have the best shopping experience possible, and that includes fast and reliable shipping. Whether you choose standard shipping or expedited shipping, we are here to ensure that your order arrives in excellent condition and on time.

If you ever have any questions or need further information about our shipping policies or any other aspect of your shopping experience, don’t hesitate to get in touch with us. Your satisfaction is our top priority, and we’re here to help!

Thank you for choosing Valueseruys! We look forward to serving you with great products and excellent service. Happy shopping!